How do students rate quality of online courses?

The podcast "Trends and Issues in Instructional Design, Educational Technology, and Learning Sciences, episode 90" mentions as a trend the increased sophistication of both online learners and providers of online learning.  They recommend an article that typifies this trend.  The article discussing a recent report developed from a survey of online college students reported that these students care about the quality not just the convenience of their online classes (Dobo, 2017).  As I read through the article, the author concluded this from the survey question which said that "60 percent of students who took an online course reported that they would change something about how they chose the course if they could do it again. Many said they wished they had shopped around more and contacted more programs before enrolling" (Dobo, 2017).  This left me wondering:  What would they change?  Was this a matter of quality or something else?  I ordered a copy of the report from The Learning House who sponsored the survey and is a software service provider for various types of academic software.  As I anxiously awaited the link to download the survey, I listened to the podcasters' thoughts on this topic.  They say that this article is a good recap.  I do not agree, the article is very short with general insight into the survey results or report.  It certainly does not relate to the title of the article which states that "students want quality, not just convenience" (Dobo, 2017).  There is nothing in the article that allows me as an instructor to know what the students would change and if any of the things they would change actually relate to the quality of the course.

Thirty minutes later, I am still waiting for the report so I look at the key findings on The Learning House website (https://www.learninghouse.com/ocs2017/?utm_source=LH.com&utm_medium=Thumbnail&utm_campaign=OCS2017) where they state four key findings:
 (1) 25% of students in online classes want to be part of a community; (2) 23% more online students are expanding their search to more schools; (3) 59% of online students experience buyer's remorse; and (4) 63% of online students are aware of competency based education.  The only finding that is helpful to me as an instructor is the first one.  At least a quarter of the students want more interaction and community building.  The other three could have various causes which may or may not be the quality of the online course.  As a researcher, I would like to see the survey questions so that I my understand the findings described both in the article and in the report.  Since this survey and report are sponsored by a service provider who has a stake in the results, it is very tough for me to take any of the results seriously.

I finally received the report.  It is 24 pages so I will read it and let you know what I think in a subsequent post.  If the podcasters and article writer had done their job and read the report (which it does not appear they did), this would not be necessary.  All in all, I think both were very misleading to the listener/reader about the results of the survey.  It remains to be seen whether the questions line up with the report conclusions and whether reading the report is worth the time and I actually find out the answer to my original question which is how do students rate the quality of online courses.  I will let you know.

Brown, A. & Green, T. (Producers). (2017, June 30). Trends and issues in instructional design, educational technology, and learning sciences, Episode 90 [Audio Podcast]. Retrieved from http://trendsandissues.com/.

Dobo, N. (2017, June 28). "Online learning: Students want quality, not just convenience", Retrieved from http://hechingerreport.org/online-learning-students-want-quality-not-just-convenience/.

Learning House. "ONLINE COLLEGE STUDENTS 2017", Retrieved from https://www.learninghouse.com/ocs2017/.

Characters for Scenario-based situations

I am finally making progress on my design.  It feels pretty good.  It does seem though that some of the details can bring the project to a standstill and what would seem to be a straight-forward task can add hours to the project. This has happened with me this past week.  I am going to have a scenario based video to set up the  motivation for the training.  I like to use illustrated characters instead of photo-realistic characters.  I am not sure why, just my preference. (I wonder if there has been any research in which type of characters work best and under which situations?)  Finding characters I like and in the correct poses has been very difficult.  I don't want to pay a lot of money for them but wouldn't mind paying some. There are not that many sites to find them.  The one site I did find and did pay (just a few bucks) has not allowed me to download them.  I need to call customer service but that will take more time.  I finally decided to use the default characters in the animation package because I have got to get on with the project.

Pilot done...now on to climbing the Captivate mountain

It is such a relief to have the pilot done and uploaded!  I probably overdid my storyboard and now I am having to figure out how to get the animations, which I did in PowerPoint, converted and working in Captivate.  Since my final course will be much longer than 15 minutes (I was overly ambitious as usual), I will just be completing an introduction module for this course.  I am hoping that it will meet the 15 minute criteria, it will definitely be longer than 15 slides.  I do not have a lot of narration for the introduction so I may be adding in more to meet the criteria for the project.  I feel more comfortable with getting this project done and have a better idea of how to complete it, than I did last week.

I am going to schedule hours on my calendar to work on this project so that I get this done before the end of the semester.  I am so looking forward to the break in May before summer school starts.

Working on my first Storyboard

I have finally broken through and have made some progress on my storyboard.  I have found that it is important to take one step at a time but keep moving.  It has also been important to have time to think about how transform the outline for the course into visuals.  I woke up this morning with several thoughts about how to operationalize the motivation piece.

I have decided not to use a script for my introduction and instead use music.  I am using a great website which allows the non-commercial use of audio.  It is called Free Music Archive and it is located at http://freemusicarchive.org/.  Here you can find all kinds of music and sort by style.  I picked a song by Forget the Whale called The Little Robot.  I am going to use audacity to clip the file to the length of my slide.

I also created a customized button to use in navigation by clipping portion of a spreadsheet using Snagit and adding word art and then saved it as a png file.  This will save a lot of time in recreating the button for every page requiring navigation.

7 slides down, 8 to go.

Captivate versus Articulate

Being new to this field, I find it very interesting that there is something of a “browser war” in e-learning software.  The dominate software in this field are Captivate and Storyline.  Each has it’s advantages and disadvantages.  I have looked at both software packages and come up with my own assessment of each software.

I started with Captivate.  It was the software designated to be used for our class activities for IDTE 533.  It has some great features and at the beginning I was very happy and excited about using it.  During the semester, we were asked to do an assignment in another course.  This assignment was to turn ”static instruction” into “interactive instruction”.   I decided to use Captivate to do the assignment.  My rationale was that Captivate was built for interactivity and it had a feature to convert PowerPoint slides.  Unfortunately, it did not work as well as I hoped.  Captivate did not give me the ability to change or edit the slides after download.  

This is where Articulate can do a better job.  Articulate has a better import feature for PowerPoint slides than does Captivate.  Since I have been teaching for many years and have thousands of PowerPoint slides, Articulate may work better for my purposes.

Storyboarding: From Petrified to Crawling...

These past couple of weeks have been difficult, I like to take action.  Storyboarding has made me quite "petrified".  It has been impossible to get started.  I have ideas about what my project should look like, but somehow it has not been easy getting started.  I think many people who are working on projects, have this issue.  Somehow, we think that we should be able to take all the ideas in our head and put it down on paper, easily.  Unfortunately, transferring thoughts to paper in any form is problematic.  "Writers Block" anyone?  This week, I decided to take it step by step.  I opened the visual storyboarding template that was provided and labeled the first slide with the title of my project and then the second slide with the introduction, the third slide with motivation.  At least that is a beginning and my stress level has decreased.  Hopefully, my slides will increase.  Congratulations, to all of my classmates who have started their storyboards and for those who haven't just take it slide by slide.

Technology Black Hole

This past week has been a technology black hole.  I decided to use Captivate for a project in one of my classes so I could learn more about it. (I give this advice to my students, "the only way to learn a tool is to use it").  It took a lot of time, more than the 3 hours allotted for the project.  I did learn many things including how to include a video and how to animate text.  Unfortunately, the program imploded on me during the publishing and no matter what I did (uninstall, reinstall, etc.) it would not run again.  In addition, my file became corrupted and the program lost track of it so all of my changes had been lost even though I saved it many times.  Since I could not get the program to run, I did what any person with VMware on their machine would do, I created a new VM.  It was long overdue since I was still using Windows 8.  I had created a Windows 10 VM but had not switched over.  It seemed now was the time.  So for the last several days, I have been reinstalling software into my new environment.  Good news, everything is working fine so far.  I did learn some lessons with Captivate.  #1- always save your project in two different places so that if it fails during rendering your original file is safe. #2- be careful when using videos, make sure they are compressed as much as possible and try not to use too many as this puts stress on the publishing process.